Terms & Conditions

About the Website

Welcome to The Doris Book. The website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website. The Website provides this service by way of granting you access to the content on the Website. The website is operated by Jam&Co Design PTY LTD (ACN 163 435 327). Access to and use of the Website, or any of its associated products or services are provided by The Doris Book and Jam&Co Design PTY LTD. Please read these terms and conditions carefully. 

By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms herein. If you do not agree with the Terms, you must cease usage of the Website, or any of services, immediately. The Doris Book reserves the right to review and change any of the Terms by updating this page at its sole discretion. When the Doris Book updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy the Terms for your records.

Purchase of Products and Returns Policy

In using the Purchase Services to purchase the product through the Website, you will agree to the payment of the purchase price listed on the Website for the product (the 'Purchase Price'). Payment of the Purchase Price may be made through Stripe (the 'Payment Gateway Provider') In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.

Following payment of the Purchase Price being confirmed by The Doris Book, you will be issued with a receipt to confirm that the payment has been received and The Doris Book may record your purchase details for future use. The Doris Book may, at their sole discretion, provide a refund on the return of the product/s within 14 days where the product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.

Shipping Information

Shipment processing time

All orders are processed within 2-3 Australian business days. Orders are not shipped on Australian weekends or Australian holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping within Australia is free! Please allow 5-6 days if you are outside of the QLD CBD area.  

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). 


Customs, Duties & Taxes

The Doris Book is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tarrifs, taxes, etc.).



If you have received an item that is damaged or faulty please contact The Doris Book within 2 business days from when the delivery was made and provide a receipt of purchase and evidence of the issue. The product may need to be returned for an assessment.


Copyright and Intellectual Property

The Website, the Purchase Services and all of the related products of The Doris Book are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the 'Content') are owned or controlled for these purposes, and are reserved by The Doris Book or its contributors.

The Doris Book retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:

(a) the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of The Doris Book; or

(b) the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or

(c) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).

You may not, without the prior written permission of The Doris Book and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for reuse or are in the public domain.

Date: 17th April, 2020 


Contact us directly for any other services.


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